Ford Service Advisor

Bayside Auto Group

23h•Onsite

About The Position

Bayside Ford in King George, Va is currently looking to hire a qualified Service Advisor. We are GROWING and as a result of this expansion, we are looking for dedicated individuals who are ready to join our Dealer Group. We have a brand new state of the art facility directly across from the Dahlgren Naval Base and only 2 miles from the bridge. Why choose Bayside? Bayside offers competitive compensation plans, benefits packages, and all the tools you will need to be successful. If selected, we offer: 1. Medical, Dental, & supplement benefit plans 2. Paid Time Off (PTO) 3. 401K WITH employer match

Requirements

Preferably two years’ experience as an Automotive Service Advisor.
A strong passion working with people and automobiles.
High School diploma or equivalent.
Must be legally authorized to work in the United States.
Valid driver’s license with a good record.
Must be at least 18 years of age.
A self-motivator with strong attention to detail.
Strong leadership qualities.
A results-oriented individual who enjoys working in a fast-paced environment.
A positive attitude with excellent communication skills.

Responsibilities

Schedules service appointments., obtains customer and vehicle data prior to arrival, when possible.
Greet customers in a timely, friendly manner.
Clearly write up customers’ vehicle problems accurately and efficiently.
Handle telephone inquiries.
Check on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Work closely with Technicians, Parts Department, Sales Department, and all other employees within the Dealership to achieve a common goal.