Service Advisor - Friendship Automotive of Beckley

Friendship Automotive • Beckley, WV

23d

About The Position

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for SERVICE ADVISORS to join our team at FRIENDSHIP AUTOMOTIVE of BECKLEY! Our ideal candidates are reliable, self-motivated and love to work with people!

Requirements

• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The desire to work in a fast paced position
• The ability to work well in a process-driven environment
• A focus on details and organization
• A professional, well-groomed personal appearance

Responsibilities

• Promptly greet customers
• Obtain customer and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders

Benefits

• Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees