4 PM-12 AM Service Advisor
About The Position
Join Our Team at Kenly 95 Petro: Service Writer Opportunity! Are you a customer-focused, detail-oriented individual who thrives in a fast-paced environment? Do you enjoy working in a team setting where no two days are the same? If so, Kenly 95 Petro , one of the largest and most vibrant travel centers in the country, is looking for you to join our team as a Service Writer ! As a Service Writer , you’ll be the face of our service department, responsible for ensuring a seamless experience for our customers. At Kenly 95 Petro, we’re more than just a travel center – we’re a community for travelers, truckers, and locals alike. We take pride in delivering exceptional service and creating a welcoming environment for everyone who walks through our doors. As part of our team, you’ll enjoy competitive benefits, growth opportunities, and the chance to be part of a dynamic and supportive workplace. Ready to Join the Kenly 95 Petro Family? If you’re ready to bring your enthusiasm and skills to a role that makes a difference every day, we’d love to hear from you! Apply now and take the next step in your career journey with Kenly 95 Petro . We’re excited to welcome someone as dedicated and driven as you. Let’s keep America moving – together! Kenly 95 Petro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Company is family-owned and operated since 1964! Kenly 95 is committed to providing a safe work environment. We require a pre-employment drug test and background check as well as random drug testing for employees. This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa.
Requirements
- Customer-oriented : You love interacting with people and have a knack for building relationships.
- Organized and detail-oriented : You can juggle multiple tasks without missing a beat.
- Energetic and enthusiastic : Your positive attitude is contagious!
- A problem-solver : You can think on your feet and offer solutions to customers and team members.
- Tech-savvy : You’re comfortable using software to manage orders, track inventory, and communicate.
- Experienced : Previous experience in a service writer or customer service role is preferred but not required.
Responsibilities
- Greeting customers with a friendly and professional attitude.
- Listening to customer concerns and accurately documenting service requests.
- Preparing repair orders and coordinating with technicians to ensure timely completion.
- Providing updates to customers on repair progress and costs.
- Offering knowledgeable recommendations for additional services and products.
- Maintaining detailed records of customer interactions, repairs, and inventory.
- Delivering exceptional customer service to ensure satisfaction and repeat business.
Benefits
- Competitive pay and benefits.
- Opportunities for career growth within our expanding organization.
- A supportive team environment where your contributions are valued.
- Employee discounts and perks.
- A chance to be part of a company that’s as passionate about customer service as you are!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
