Service Advisor - Volvo

McDonald Automotive•Littleton, CO

1d•$50,000 - $150,000

About The Position

Are you looking for a career and not just another job? Ready to join a winning team and unlock opportunity? Check out our Instagram to see what we're all about! https://www.instagram.com/mcdonaldvolvo/ [https://www.instagram.com/mcdonaldvolvo/] Compensation Overview Average compensation for this position is commission based from $50,000, with top performers earning $150,000.  Essential Duties and Major Responsibilities:  Assistcustomers with service needs and sellingadditionalservices to customers Take ownership of the customer’s experienceand leavinga positive impression on the customer Provide concierge support for all owner inquiries, whether by phone or in person Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs. Oversees the administration of warranty claims and training and supervises the service department All other duties assigned Experience & Qualifications Needed to be Successful: 1-3-years of progressive experience in auto service is preferred but notrequired Mustmaintaina valid state driver’s license to drive any customer or company vehicle. Demonstrated ability to manage others. Consistent record of service and sales success. Strong record of positive customer satisfaction results. Team-oriented and self-motivated. Able to work with little supervision.  What We Offer:  Competitive401k / 401k matching Medical / Dental / Vision Insurance Employee Assistance Program PTOAccrual Health Savings Account Flexible Spending Account Voluntary Life and AD&D Employee Discounts/ Pricing on Parts, Vehicles and Service What Makes Us Different? At McDonald Automotive, we're not just another dealership- we strive to make every employee an employee for life. Our dealerships are consistently ranked among the top 20 stores in the US— a testament to our unwavering commitment to our business and our team. We're proud to attract highly motivated and driven individuals who are not only passionate about their work but are also dedicated to building relationships, embodying the essence of exceptional customer service. Applications for this position will be accepted and reviewed on an ongoing basis. If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to [email protected]

Requirements

1-3-years of progressive experience in auto service is preferred but notrequired
Mustmaintaina valid state driver’s license to drive any customer or company vehicle.
Demonstrated ability to manage others.
Consistent record of service and sales success.
Strong record of positive customer satisfaction results.
Team-oriented and self-motivated.
Able to work with little supervision.

Responsibilities

Assistcustomers with service needs and sellingadditionalservices to customers
Take ownership of the customer’s experienceand leavinga positive impression on the customer
Provide concierge support for all owner inquiries, whether by phone or in person
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs.
Oversees the administration of warranty claims and training and supervises the service department
All other duties assigned