Chevy- Service Advisor

Nucar Southern New EnglandNorwood, MA
2dOnsite

About The Position

Nucar Chevrolet of Norwood, 381 Providence Highway, is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance.

Requirements

  • High School Diploma or equivalent required
  • Extensive knowledge of automotive industry and parts required

Nice To Haves

  • Previous service or advising experience is preferred

Responsibilities

  • Greet customers when they arrive at the parts and service center and direct them to an available mechanic
  • Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
  • Educate customers with in-depth information about available aftermarket and OE (original equipment manufacturer) part options
  • Answer questions about service outcome, maintain process transparency
  • Inform customers about warranty protections and potential cost savings
  • Help customers make informed decision between trading in a car or repairing it through our shop
  • Manage and oversee the service center's workflow and scheduling

Benefits

  • Medical, Dental, Vision Coverage
  • Life Insurance
  • Fitness Discount
  • Short & Long-Term Disability Insurance
  • Employee Referral Bonus, Longevity Bonus
  • Paid Vacations, Paid Holidays, & 401K with Company Contribution
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