Service Advisor - Princeton BMW

Holman • Princeton, NJ

7d

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Princeton BMW is currently seeking a highly motivated; customer focused Service Advisor to join our growing team!

Requirements

• High School Diploma
• 2+ years of BMW or other High Line Service Writer experience
• Highline experience strongly preferred
• Current valid driver’s license and the ability to operate an automobile
• Excellent communication skills and ability to be a team player
• Ability to work Saturday

Nice To Haves

• Highline experience strongly preferred

Responsibilities

• The Service Advisor will visually inspect vehicle, question customer about vehicle performance, complete service work order, and explain service costs to customers
• Interact with customers to determine immediate service needs
• Use a consultative approach to educate customers on services and products
• Serve as a liaison between technicians and customers
• Provide excellent customer service by demonstrating our mission and values

Benefits

• Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service.
• We offer competitive pay and incentives.
• Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program.
• In addition we offer growth and development opportunities to help you achieve your career goals.
• Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
• Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees