Experienced Service Advisor - Mercedes Benz of Silver Spring
About The Position
We are hiring a Service Advisor/ Service Writer for our busy automotive Service Mercedes-Benz of Silver Spring, a flagship luxury dealership and proud member of MileOne Autogroup, is now hiring an experienced Service Advisor to elevate our world-class service operation. This is not an average advisor role. This is your opportunity to represent one of the most iconic luxury automotive brands on the planet, where precision, performance, and personalized service define every guest interaction. If you thrive in a fast-paced, high-earning environment and take pride in delivering an unforgettable ownership experience—welcome to the next level. Experience Everything Mercedes-Benz of Silver Spring Has to Offer Competitive compensation: $60,000 – $100,000+ with bonus opportunity Exceptional opportunities for career growth within a luxury OEM environment State of the art facility with the latest technology A tenured, professional, success-driven culture focused on precision and performance
Requirements
- Previous automotive service advisor experience required (luxury brand experience a plus)
- High dedication to customer service
- Excellent communication and follow up skills
- Strong understanding of vehicle systems, functions, and service operations
- Proficiency with MS Office, dealership software, internet tools
Nice To Haves
- luxury brand experience
Responsibilities
- Deliver exceptional customer service aligned with Mercedes-Benz brand and warranty standards
- Schedule, manage, and coordinate service appointments and repair estimates
- Communicate recommended services clearly and professionally
- Proactively address and resolve customer concerns with urgency and care
Benefits
- MileOne Employee Advantage includes health and financial benefits, and training and mentoring.
- We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
