Service Advisor (Smart Lexus)

QUAD CITIES AUTOMOTIVE GROUP LLC•Davenport, IA

7h•Onsite

About The Position

Are you looking for a career — not just a job? One where a portion of your above-average earning potential is based on you: your drive, your customer skills, and your ability to build relationships? Gurley Leep is a family-owned automotive group with 23 locations across five states, and we continue to grow. As part of that growth, Lexus of Quad Cities is opening a brand-new facility this year, featuring state-of-the-art equipment, modern workspaces, and a prime location in Davenport, IA. This is an exciting opportunity to join our team during a period of major investment and expansion. Lexus of Quad Cities is a premier automotive service center serving the Quad Cities area. We are committed to delivering exceptional vehicle maintenance and repair services while providing a luxury-level customer experience. With a dedicated team of skilled professionals and a strong focus on customer satisfaction, we’ve built a reputation for excellence in the automotive industry. We are currently seeking a Service Advisor to join our growing team and help us continue delivering outstanding service in our new, cutting-edge facility. Position Overview As a Service Advisor at Lexus of Quad Cities, you will play a vital role in ensuring a seamless and premium experience for our guests. You will serve as the primary point of contact for customers visiting our service department, guiding them through the service process while building trust and long-term relationships.

Requirements

Valid driver’s license and an acceptable and clean driving record

Responsibilities

Serving as the liaison between customers and the service department
Greeting customers and accurately documenting vehicle concerns
Explaining recommended services, timelines, and costs clearly and professionally
Coordinating with technicians to ensure timely, high-quality repairs
Delivering an exceptional customer experience from vehicle check-in to delivery