Service Advisor
Martin Automotive Group•Bridgeport, WV
5d
About The Position
Due to GROWTH and our NEW facility, Martin Automotive Group is searching for a Service Advisor to join our team! We believe our continued success and future growth is attributed to our employees.
Requirements
- Must have high school diploma or GED
- Proven record of achieving exceptional Customer Satisfaction
- At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Computer-Literate
- Can work on Alternating Weekends
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- 401k
- Paid Holidays
- Weekly Paychecks
- Weekly salary + commission + monthly bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
