Service Advisor

Meineke•Jackson, TN

1d•Onsite

About The Position

We are looking for a Service Advisor to join our team in a busy automotive service center. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. This role involves overseeing service advisors, addressing customer inquiries, and managing required documentation. Meineke is a leader in the automotive aftermarket, with over 700 shops, offering opportunities for driven and talented individuals to apply their knowledge and skills in a locally-owned shop environment.

Requirements

High school diploma or GED required
Valid state-issued driver’s license
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Nice To Haves

bachelor’s degree preferred
At least two years of experience as an automotive service writer or service advisor is preferred but not required

Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records