Service Advisor (Iowa City, IA)

Billion Automotive • Iowa City, IA

22h • Onsite

About The Position

Billion Automotive is hiring an Automotive Service Advisor to join our growing Iowa City team! Competitive compensation depends on experience. ESSENTAIL FUNCTIONS: -Schedule service appointments. -Greet customers and obtain vehicle information. -Write customer vehicle problems accurately and clearly on repair orders. -Refer to service history, inspect the vehicle, and recommend additional needed service. -Advise customer on the care of cars. -Provide complete and accurate written cost estimate for labor and parts. -Checks on the progress of repair throughout the day and inform the customer. -Implement and maintain service marketing program. -Review and close repair orders. -Keep service department forms, menus, and pricing guides up-to-date. -Implement a quality control process to eliminate comebacks. -Other duties as assigned. QUALIFICATIONS: -Prior experience in an automotive dealership strongly preferred -Strong organizational and communication skills -Ability to multi-task in a fast-paced environment -Valid driver's license/acceptable driving record Qualifications

Requirements

• Prior experience in an automotive dealership strongly preferred
• Strong organizational and communication skills
• Ability to multi-task in a fast-paced environment
• Valid driver's license/acceptable driving record

Responsibilities

• Schedule service appointments.
• Greet customers and obtain vehicle information.
• Write customer vehicle problems accurately and clearly on repair orders.
• Refer to service history, inspect the vehicle, and recommend additional needed service.
• Advise customer on the care of cars.
• Provide complete and accurate written cost estimate for labor and parts.
• Checks on the progress of repair throughout the day and inform the customer.
• Implement and maintain service marketing program.
• Review and close repair orders.
• Keep service department forms, menus, and pricing guides up-to-date.
• Implement a quality control process to eliminate comebacks.
• Other duties as assigned.

Benefits

• Our full time employees enjoy full medical, dental and vision insurance.
• We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance.
• We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.
• We are an Equal Opportunity Employer (EOE).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed