Service Advisor

Camping World Holdings, Inc.•Rothschild, WI

20h•Onsite

About The Position

Camping World is seeking a Service Advisor to join their growing team. This role primarily involves initiating and processing requests for repair services, providing administrative support to the Service Department, and keeping customers informed about work progress. The Service Advisor will also be responsible for determining specialized product needs and services by working directly with customers, suggesting add-on sales to increase average transactions, and providing price estimates for designated installations prior to scheduling appointments.

Requirements

Previous RV product or camping lifestyle knowledge
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies

Nice To Haves

A minimum of one year of service experience
Valid driver's license

Responsibilities

Initiate and process requests for repair services
Provide administrative support to the Service Department
Keep customers apprised of work progress
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments

Benefits

Competitive pay
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more (for full-time associates)
Access to dental & vision coverage (for part-time associates)