Service Advisor

Lithia & DrivewayAmes, IA
14d

About The Position

Ready to Elevate Your Career? Stop settling. Start winning. Honda of Ames is looking for a driven, customer-focused Experienced Service Advisor to join our high-performance team. If you thrive in a fast-paced environment, love delivering exceptional service, and want to work for a dealership that values your talent, this is your moment. Why Choose Honda of Ames? We don’t just sell cars—we deliver a world-class experience for customers and employees alike. At Honda of Ames, your expertise matters, your voice counts, and your career growth is real. Your Mission: Be the go-to expert for service customers—own the relationship from start to finish. Accurately document concerns and communicate with technicians like a pro. Explain services, costs, and timelines with confidence and clarity. Build trust and loyalty that keeps customers coming back. Crush performance targets and help drive the team forward.

Requirements

  • 2+ years as a Service Advisor (automotive industry preferred).
  • Exceptional communication and organizational skills.
  • Comfortable with service software and basic mechanical knowledge.
  • Handle challenges with professionalism and composure.
  • Thrive in a collaborative, high-energy environment.
  • High School graduate or equivalent, 18 years or older required.
  • We are a drug free workplace.
  • We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
  • We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

  • Be the go-to expert for service customers—own the relationship from start to finish.
  • Accurately document concerns and communicate with technicians like a pro.
  • Explain services, costs, and timelines with confidence and clarity.
  • Build trust and loyalty that keeps customers coming back.
  • Crush performance targets and help drive the team forward.

Benefits

  • Competitive Pay – Earn what you deserve.
  • Medical, dental, vision, and 401(k) with company match.
  • Ongoing training and advancement opportunities.
  • A culture that rewards performance and values YOU.
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