Experienced Service Advisor

BOB LOQUERCIO AUTO GROUP • Chicago, IL

1d • $60,000 - $120,000 • Onsite

About The Position

Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio Auto Group, we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy environment. We are currently seeking Service Advisors to join our high-volume, growing Service Department and deliver an outstanding experience to every customer.

Requirements

• Ability to work independently with minimal supervision
• Thrive in a fast-paced, high-volume environment
• Positive, professional, and customer-focused attitude
• Strong communication and organizational skills
• High-volume mindset with attention to detail
• Willingness to submit to a pre-employment background check and drug screen
• Ability to sit for extended periods while working on a computer
• Ability to lift up to 15 pounds as needed

Nice To Haves

• Bilingual is preferred but not required

Responsibilities

• Greet customers promptly and professionally
• Gather customer and vehicle information accurately
• Clearly document vehicle concerns and symptoms
• Recommend maintenance and repairs based on vehicle age, mileage, and history
• Prepare detailed and accurate estimates for parts and labor
• Set and manage customer expectations for repair timelines
• Monitor repair progress throughout the day and provide regular customer updates
• Review final invoices to ensure accuracy and alignment with completed work
• Explain repairs, services, and charges in a clear and friendly manner

Benefits

• Brand-new, state-of-the-art facilities and equipment
• Comprehensive training and mentorship program
• Paid education and ongoing development
• Competitive compensation with growth potential
• Medical, dental, and vision insurance plans
• 401(k) retirement savings plan
• Basic life insurance
• Accident and critical illness insurance
• Employee discounts on products and services
• Flexible schedules and strong work–life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees