SERVICE ADVISOR

MCCURLEY INTEGRITY DEALERSHIPS LLC • Pasco, WA

7h • Onsite

About The Position

McCurley Dealerships foster a high-trust culture that attracts, retains, engages, and inspires people, consistently exceeding customer expectations by providing world-class service. The company partners with its community by leading, volunteering, giving, and empowering employees to do the same. McCurley Subaru is seeking a Service Advisor for its fast-paced service department with an established clientele. The ideal candidate will be an energetic individual capable of leading and managing an experienced team of Technicians.

Requirements

• Exceptional verbal communication skills
• Proficient computer skills
• Knowledge of automobile repair and maintenance
• 2 years’ service writing experience
• Be a team player
• Willing to adapt to operational procedures
• Keeping an eye toward enhancing shop flow and efficiency
• Ability to perform work accurately and thoroughly
• Ability to actively attend to, convey, and understand the comments and questions of others
• Ability to take care of the customers’ needs while following company procedures
• Ability to be truthful and be seen as credible in the workplace
• Ability to complete assigned tasks under stressful situations

Responsibilities

• Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance.
• Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information.
• Verify that work is properly diagnosed and performed.
• Input and maintain accurate vehicle and customer information in the system.
• The ability to stay organized and efficient each day.
• Use telephone, email and other means to effectively communicate with customers, vendors and co-workers.
• Schedule and monitor appointments to enhance shop flow.
• Maintain a professional appearance of yourself and your work area at all times.

Benefits

• Medical, Dental, Vision
• Long Term Disability
• Voluntary Life
• Illness, Cancer and Accident Insurance
• 401k with company contribution
• Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed