Service Advisor

Max Motors DealershipsRichmond, MO
Onsite

About The Position

We are seeking a motivated and customer-oriented individual to join our team at Max Motors Dealerships. In this position, you will play a crucial role in ensuring customer satisfaction and smooth operations in our service department.

Requirements

  • Proven experience in a customer service role, preferably in the automotive industry.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Basic understanding of automotive systems and repairs is advantageous.
  • Proficient in using computer systems and software for scheduling and record-keeping.

Nice To Haves

  • Knowledge of dealership service processes and customer service best practices.
  • Experience with automotive service software.
  • Certification in customer service training or related fields.

Responsibilities

  • Act as the primary point of contact for customers regarding service needs.
  • Assess customer service requests and provide accurate information on services and repairs.
  • Schedule service appointments and coordinate with technicians for timely delivery.
  • Maintain detailed records of customer interactions and transactions.
  • Follow up with customers to ensure satisfaction and address any concerns.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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