Kia Fayetteville Service Advisor

Crain Automotive • Fayetteville, NC

11h • Onsite

About The Position

If you enjoy working with people, staying organized, and being part of a team that values professionalism and accountability, this may be a great next step for you — even if you’ve never worked in a dealership before . We’re open to candidates who are curious about a career change and want something stable, structured, and customer-focused. Many of our best advisors came from outside the dealership world. We’ll train you on the automotive side.

Requirements

• Strong communication and listening skills
• Comfort managing multiple tasks throughout the day
• Attention to detail and follow-through
• A calm, professional approach with customers
• Willingness to learn and work within a structured process
• Valid driver’s license

Nice To Haves

• Dealership experience is helpful, but not required.

Responsibilities

• Welcoming customers and understanding their vehicle concerns
• Creating clear repair orders and explaining next steps
• Reviewing inspection findings and maintenance recommendations
• Coordinating with technicians and internal teams
• Keeping customers informed and helping their visit go smoothly
• Following a clear, established process from start to finish

Benefits

• Competitive compensation with consistent earning opportunity
• Training and support from experienced leadership
• A modern facility and growing service department
• Clear expectations and defined processes
• Long-term career opportunities within the Crain Automotive Group

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed