Volvo Service Advisor
About The Position
Ready to represent one of the world’s most respected automotive brands in the heart of the city? Volvo of San Francisco is looking for a Service Advisor who is tired of the status quo and ready to join a team where "Later is too late." We have been in business for 79 years and we are still growing—if you have the drive to lead and the integrity to do it right, we have the platform for your career to take off. About Volvo of San Francisco With 79 years of excellence under our belt, we are a staple of the San Francisco automotive community. While we are proud of our long history, we are focused on the future. As we continue to grow, we are looking for dedicated professionals to help us maintain the high standards our guests have expected for nearly eight decades. At Volvo of San Francisco, we don’t just fix cars; we provide peace of mind. Why Join Us? Stability & Growth: Join a company with 79 years of proven success and a clear path for your professional future. Competitive Compensation: High earning potential with a base salary plus performance-based commissions. Comprehensive Benefits: Medical, Dental, and Vision insurance, plus 401(k) retirement plans. Culture of Excellence: Work in a "family-feel" environment where teamwork comes before personal ego and we live by the rule that "Later is too late." Exclusive Perks: Employee purchase programs and discounts on parts and services.
Requirements
- A Natural Communicator: You can explain complex mechanical issues clearly and professionally.
- Integrity-Driven: You believe in doing the right thing, every time. You are honest about costs, timelines, and vehicle needs.
- Action-Oriented: You thrive in a fast-paced environment and take ownership of our mantra: "See it, Own it, Solve it."
- 2+ years of automotive service experience and a valid driver’s license with a clean driving record.
Responsibilities
- Greet guests warmly, verify vehicle data, and perform thorough walk-around inspections.
- Advise guests on necessary maintenance and repairs based on manufacturer specifications, providing accurate cost and time estimates.
- Act as the liaison between the guest and the shop; track repair progress and provide proactive updates.
- Review completed repair orders to ensure all work was performed to standard before the guest arrives for pick-up.
- Handle inquiries and maintain high CSI (Customer Satisfaction Index) scores.
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plans
- Employee purchase programs and discounts on parts and services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
