Service Advisor - Truck Care

Love's Travel Stops & Country Stores•Hogansville, GA

8h•Onsite

About The Position

At Love's, Service Advisors are responsible for driving sales success in Truck Care facilities through salesmanship, leadership, and customer service. They are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. The company, Love's, has been fueling customers' journeys since 1964, is family-owned and operated, and is headquartered in Oklahoma City. With nearly 40,000 team members, its core business includes travel stops, products, and services for professional drivers, fleets, the traveling public, RVers, alternative energy, and wholesale fuel customers. Love's emphasizes giving back to communities and fostering an inclusive workplace.

Requirements

Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Nice To Haves

6 months in customer service or sales preferred.

Responsibilities

Maintain a safe and clean facility.
Greet customers, address vehicle service needs, and document issues.
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
Handle customer complaints and resolve concerns.
Collaborate with managers in the efforts of talent acquisition.