Service Advisor

Lynch Family of Dealerships • Rochester, WI

7h • Onsite

About The Position

Lynch Truck Center is seeking an experienced Automotive Service Advisor. The ideal candidate will have a positive attitude, a willingness to hustle, and availability to work on a Saturday rotation. Lynch is a family-owned group of Automotive Dealerships and Commercial Truck Centers with over 65 years of operation. The company offers competitive compensation and industry-leading benefits, including lower premiums, deductibles, and better overall coverage. Lynch emphasizes internal promotion and advancement opportunities for its staff as the business grows, fostering a family-oriented work environment.

Requirements

• Must have experience as an Automotive Service Advisor
• Strong leadership and communication skills
• Detail oriented with excellent organizational skills
• Ability to multitask and accomplish tasks, despite interruptions
• Proficient in resolving customer concerns and issues
• Valid driver’s license and a clean driving record
• Proven track record of dependability

Responsibilities

• Provide service information and recommendations to customers
• Maintain dealership quality standards
• Schedule appointments
• Sell service, labor, and products
• Accurately document repair orders with customer’s concern, cause, and correction
• Conduct post-repair follow-up
• Resolve customer complaints
• Superior customer service
• Assist the Service Manager in daily operation and oversight of service department
• Maintain shop workflow to maximize shop productivity, based on dealership policies and technician skill levels
• Provide support to other service advisors and technicians

Benefits

• Health Insurance, covering 100% preventative care, starting at $140/month for single coverage and $570/month for family coverage
• $0 copay through an independent clinic for Lynch Health Plan participants.
• 401K with a company match of $0.30 cents on the dollar up to 5%, plus a fiscal year end discretionary match that in previous years was an additional 1.5%
• Dental & Vision Coverage
• Company paid Short Term Disability & Life Insurance, LTD Insurance, FSA, Employee Assistance Program, Wellness program, Gym Membership Discount, PTO & Holiday Pay, Bereavement Pay, Employee Parts & Service Discount, Employee Vehicle Discount, and Referral Bonus
• Part-Time Employees are eligible for: 401K, Employee Assistance Program, Referral Bonus, and Employee Parts & Service Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees