Service Advisor - Princeton BMW

Holman•Princeton, NJ

10d

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Princeton BMW is currently seeking a highly motivated; customer focused Service Advisor to join our growing team!

Requirements

High School Diploma
2+ years of BMW or other High Line Service Writer experience
Current valid driver’s license and the ability to operate an automobile
Excellent communication skills and ability to be a team player
Ability to work Saturday

Nice To Haves

Highline experience strongly preferred

Responsibilities

Visually inspect vehicle, question customer about vehicle performance, complete service work order, and explain service costs to customers
Interact with customers to determine immediate service needs
Use a consultative approach to educate customers on services and products
Serve as a liaison between technicians and customers
Provide excellent customer service by demonstrating our mission and values

Benefits

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service.
We offer competitive pay and incentives.
Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program.
In addition we offer growth and development opportunities to help you achieve your career goals.
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement