Service Advisor - Financial Firm - San Antonio, TX

Advisor Talent SolutionsSan Antonio, TX
13d$60,000 - $70,000Onsite

About The Position

As a Service Advisor, you will be the primary point of contact for existing clients, ensuring a high level of service and operational excellence. You’ll support the advisory team in maintaining strong client relationships, managing client requests and ensuring the office runs smoothly.

Requirements

  • 3+ years of experience in a client service or operational role within the financial services industry
  • Exceptional attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Proficient with Microsoft Office Suite and CRM

Nice To Haves

  • Redtail experience is a plus
  • A client-focused professional who thrives on delivering exceptional service
  • A proactive problem-solver with a strong sense of accountability
  • A collaborative team player eager to grow with an independent firm
  • Highly organized, tech-savvy, and able to manage multiple priorities

Responsibilities

  • Serve as the day-to-day liaison for a designated group of clients, addressing inquiries and coordinating solutions
  • Assist advisor in preparing for client meetings, including compiling reports and documentation
  • Process account openings, transfers, distributions, and other service requests
  • Ensure accuracy and compliance in all client paperwork and transactions
  • Maintain and update CRM and custodial platforms with client activity and notes
  • Monitor account activity for potential issues and proactively resolve service needs
  • Coordinate with custodians and other vendors as needed
  • Assist with various marketing objectives, event planning and social media support

Benefits

  • Competitive salary - $60K-70K based on experience
  • Paid Holidays and PTO
  • Opportunities for career development and professional growth, including licensing for the right individual
  • A supportive, team-oriented environment with work/life balance
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