Service Advisor
About The Position
We are looking for a friendly, organized, and customer-focused Service Advisor to join our team. This role is the main point of contact between our service department and customers, helping schedule appointments, communicate vehicle needs, and ensure an excellent service experience from start to finish. Schedule Monday–Friday No weekends Hours: 7:00 AM – 5:00 PM About Kemna Auto Center Kemna Auto Center is a family-owned dealership that has proudly served our community for decades. We believe in taking care of our customers and our team, building long-term relationships, and creating a positive, supportive workplace. Apply Today Join a team that values people, professionalism, and community.
Requirements
- Strong customer service and communication skills
- Comfortable using computers, software, and digital communication tools
- Organized, detail-oriented, and able to multitask
- Positive attitude and team-player mindset
- Valid driver’s license
Nice To Haves
- Previous automotive or service advisor experience preferred, but not required
Responsibilities
- Schedule service appointments and manage the daily service calendar
- Greet customers and provide exceptional customer service
- Listen to customer concerns and accurately document service needs
- Communicate repair recommendations, timelines, and costs
- Coordinate with technicians and parts department
- Keep customers updated on vehicle status
- Handle phone calls, texts, and emails in a professional manner
- Process repair orders and payments
- Maintain organized and accurate service records
Benefits
- Competitive pay
- Health benefits
- Paid time off
- Retirement plan options
- Ongoing training and support
- Family-oriented, team-focused work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
