Service Advisor

Martin Automotive Group • Centerville, OH

6d

About The Position

Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Dayton location! We believe our continued success and future growth is attributed to our employees. Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements 5+ years experience is a plus Dealertrack & Xtime experience Must have high school diploma or GED Proven record of achieving exceptional Customer Satisfaction Above average energy level A desire for a long term career with a growing organization Bilingual preferred but not required Personal and professional integrity Benefits Top Pay for Experienced Advisor Growth Potential Medical, Dental, Vision, Life Insurance 401k Paid Holidays Weekly Paychecks Service Advisor, Advisor, Service Writer, Customer Service, EOE #R3

Requirements

• 5+ years experience is a plus
• Dealertrack & Xtime experience
• Must have high school diploma or GED
• Proven record of achieving exceptional Customer Satisfaction
• Above average energy level
• A desire for a long term career with a growing organization
• Bilingual preferred but not required
• Personal and professional integrity

Nice To Haves

• Bilingual preferred but not required

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Benefits

• Top Pay for Experienced Advisor
• Growth Potential
• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees