Experienced Service Advisor (Hyundai NK)

Nucar Southern New England•North Kingstown, RI

About The Position

Nucar Hyundai of North Kingstown is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages. Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes: Medical, Dental, Vision Coverage Life Insurance Short & Long-Term Disability Insurance Employee Referral Bonus, Longevity Bonus Paid Vacations, Paid Holidays, & 401K with Company Contribution We are excited about meeting you! Nucar is a drug free, Equal Opportunity Employer

Requirements

High School Diploma or equivalent required
Extensive knowledge of automotive industry and parts required
Previous service or advising experience is preferred

Responsibilities

Greet customers when they arrive at the service center
Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
Educate customers with in-depth information about available aftermarket and OE (original equipment manufacturer) part options
Answer questions about service outcome, maintain process transparency
Inform customers about warranty protections and potential cost savings
Help customers make informed decision between trading in a car or repairing it through our shop
Manage and oversee the service center's workflow and scheduling