Service Advisor

Lithia & Driveway • Henderson, NV

3d

About The Position

Henderson Hyundai Service Advisor At Henderson Hyundai, we don’t just offer a job—we build careers. We are a close-knit team dedicated to helping each other grow, excel, and achieve success. As a part of Lithia & Driveway (NYSE: LAD), we pride ourselves on our vibrant, supportive work environment. Why Henderson Hyundai? State of the art newly remodeled facility A Family-Oriented Culture—driven by our people and focused on growth Promote From Within—our open position is a result of internal growth! Collaborative Teamwork—we work across all departments to achieve success together What We’re Looking for in You: Coachable & Driven to Grow—whether you want to be a lifelong Service Advisor or progress within the company, we want to help you succeed Dedicated & Customer-Focused—you take pride in delivering exceptional service and owning the customer experience Team Player with a Positive Attitude—you thrive in a fun, dynamic environment and enjoy working together to achieve great results

Requirements

• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

• Diagnose and address customer vehicle concerns, verify warranties and service contracts, and develop accurate repair estimates
• Serve as the communication bridge between customers and technicians, ensuring a clear understanding of service needs
• Write and process repair orders (RO), ensuring customer approval and accurate entry into the service database
• Calculate and communicate costs for materials, labor, and deductibles, maintaining transparent customer records

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED