Customers are greeted in the lane where the service write-up process begins. The advisor will perform a walk around inspection of the vehicle with the customer, and capture the VIN and current odometer. Write-ups are completed in advisors office. A Repair Order is generated based on information given by the customer and obtained from the vehicle. The customer is contacted with an estimate of repairs or information on repairs if it is a warranty claim. The Service Advisor will keep customer updated throughout the repair process. Repairs will be closed out as well as discussing the delivery process with the customer.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Education Level
High school or GED