Service Advisor
ServiceUp
10h
About The Position
Service Advisor serves as the primary liaison between shops and customers to ensure a seamless repair experience.This position demands strong problem-solving skills, attention to detail, and the ability to thrive in a fast-paced, multi-stakeholder environment.
Requirements
- A minimum of 2-3 years’ experience in an automotive service role.
- Excellent verbal and math skills.
Nice To Haves
- Proven track record of CSI, sales history in high volume car brands is preferred.
- Amazon vans experience preferred, not required
Responsibilities
- Carefully record the customer’s concerns to generate an accurate work order.
- Track the status of open repair orders.
- Explain repair order charges to customers.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Develop rapport and partner with shops to ensure completion of repair orders
Benefits
- Competitive pay with equity
- Medical, dental, and vision coverage
- Flexible PTO and company holidays
- Remote-friendly setup with home office support
- Learning and development budget
- Wellness stipend to support your health and well-being
- Paid parental leave
- Benefits may vary by location and role.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
1-10 employees
