Service Advisor Chevrolet Dealer

Bob Bell Chevrolet of Bel Air•Bel Air, MD

6h•$100,000

About The Position

At Bob Bell Chevrolet, we strive to make every customer a customer for life. We’re looking for a driven, customer-focused Experienced Service Advisor to join our Main Shop team. This is a great opportunity to maximize your earning potential while growing with a trusted, family-owned dealership group.

Requirements

Proven record of achieving high customer satisfaction
Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
Strong communication and organizational skills
High energy, integrity, and professionalism
Desire for a long-term career with a growing organization

Nice To Haves

CDK software experience (preferred)

Responsibilities

Welcome customers promptly and professionally
Gather and record customer and vehicle information
Accurately communicate customer concerns and vehicle symptoms to technicians
Recommend maintenance and repair services based on age, mileage, and vehicle history
Prepare clear and accurate estimates for parts and labor
Set follow-up expectations and provide frequent status updates to customers
Track repair progress throughout the day to ensure timely service
Review final invoices to confirm accuracy with completed work
Explain services performed, recommendations, and charges to customers