Service Advisor
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About The Position
We are looking for a Service Advisor to join our team at Meineke in Fort Worth, TX. The ideal candidate will possess excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. In this role, you will be responsible for a variety of tasks in our busy automotive service center, where every day presents new challenges and opportunities. Your primary responsibilities will include overseeing service advisors, addressing customer inquiries, and managing the necessary documentation to ensure smooth operations. As a Service Advisor, you will manage a team of automotive service professionals, ensuring a high level of employee morale and customer satisfaction while maintaining profitability. You will be tasked with ensuring that repairs and maintenance tasks are completed in a timely manner, mentoring employees on best practices for improving sales and customer service techniques, and overseeing the day-to-day operations of the service department. Additionally, you will manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records, to ensure that all processes are efficient and effective. At Meineke, we value personal and professional growth. You will benefit from ongoing training and development programs designed to enhance your automotive knowledge and keep you up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work, and experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, you will also enjoy a sense of community and connection with your customers and fellow team members.
