Service Advisor

Big O Tires Falcon • Falcon, CO

407d • $60,000 - $110,000

About The Position

As an Automotive Service Advisor at Big O Tires, you will enhance the customer experience, build loyalty, and maximize sales in a high-volume, fast-paced environment. This role requires a commitment to delivering exceptional service and a strong background in sales or service advising.

Requirements

• 3 years minimum tire & auto service advisor or sales experience.
• Strong auto service & tire sales knowledge.
• Good leadership abilities and team building skills.
• Excellent customer service and communication skills.
• Strong organizational skills.
• Proficient at preventive maintenance sales.
• Maintain a professional appearance at all times.
• Problem-solving abilities and be a self-starter.
• Multi-tasking abilities.

Responsibilities

• Build customer satisfaction and loyalty by providing the best guest experience.
• Achieve a thorough knowledge of all products, services, warranties, and maintenance issues.
• Keep up to date through training and vendor publications.
• Adhere to the Big O Tire policies and procedures.
• Assist other sales or service associates as needed to exceed customer expectations.
• Help maintain the appearance and cleanliness of the building and perimeter areas.
• Assist in receiving or transferring goods and maintaining inventory, including unloading trucks and warehouse stocking.
• Maintain showroom merchandise.
• Follow all safety practices as outlined in policy and procedures.
• Sales of tires and service-related needs.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed