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The Service Advisor at Lucid serves as the primary point of contact for clients at the Service Center, ensuring a high level of customer experience. This role involves communicating with clients to assess their needs, documenting service requests, and coordinating with technicians to ensure repairs are completed accurately and efficiently. The Service Advisor is responsible for guiding clients through the service process, from initial greeting to vehicle redelivery, while maintaining Lucid's standards of excellence in service delivery.