Service Advisor: Mercedes-Benz of Pittsburgh

Bobby Rahal Automotive Group • Pittsburgh, PA

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About The Position

As we continue to grow, Bobby Rahal Mercedes-Benz on Baum Blvd. is looking for a Service Advisor to join our team! Hours for this position are Monday-Friday 7:00AM-5:00PM. We're often referred to as 'Team Rahal' and for good reason; our number one focus is to work together to exceed our clients' expectations every time they do business with us.

Requirements

• A positive attitude and desire to help others are absolute musts.
• Solid, basic computer skills, including typing.
• A valid driver's license and clean driving record.

Responsibilities

• Greet clients in a timely, friendly manner and obtain information about their vehicle.
• Document any issues the vehicle may have accurately and clearly on a repair order.
• Test drive the vehicle with client as needed to confirm the problem.
• Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.
• Provide a complete and accurate written cost estimate for labor and parts.
• Explain completed work and all charges to client.
• Handle telephone inquiries regarding customer questions, appointments, and work in progress.

Benefits

• Medical/Dental/Vision insurance
• Life insurance
• 401k
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers