Service Advisor-Internal

Bish's RV•Ludington, MI

About The Position

We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you’ll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. Key Objectives Deliver an Exceptional Customer Experience Coordinate Seamless Service Operations Support Cross-Departmental Collaboration

Requirements

Exceptional skills in customer service and communication
Ability to use a variety of computer-based systems
Excellent verbal and written communication skills
Flexibility with work schedules: including Saturdays (we are always closed on Sundays)
Problem-solver who takes initiative
Ability to pass a background and drug testâ¯
Neat, clean, and professional appearance
Demonstrate alignment with the Company’s vision, mission, and core values in all interactionsâ¯
Eager to contribute to a smooth and efficient service operation

Responsibilities

Review and assess internal service work orders for accuracy and completeness
Coordinate workflow and timelines with dispatch, technicians, and the sales team
Ensure units are prepped and ready for delivery according to dealership standards
Track the status of internal jobs and follow up to ensure on-time completion
Assist with documentation, parts coordination, and warranty-related process
Support Inventory tracking and maintain accurate service records
Communicate effectively across departments to align priorities and avoid delays

Benefits

Comprehensive benefits package including medical, vision, dental, and other supplemental coveragesâ¯
401K with 5% matchâ¯
Employee discountsâ¯
Company-paid life insuranceâ¯
Gym membership reimbursementâ¯
Opportunities for advancement â¯ â¯
Annual Incentive Trip for Top Performersâ¯
RV Borrowing Programâ¯
Incredible Team Culture

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume