Service Advisor - Fowler Kia Longmont

Fowler AutomotiveCO
94d$60,000

About The Position

Automotive Service Advisor – Fowler Kia of Longmont. At Fowler Kia of Longmont, we are looking for compassionate individuals that care about other humans and want to be part of a solution. We want you to be part of an environment where you impact people’s lives by restoring their transportation as quickly and seamlessly as possible.

Requirements

  • Valid Driver's License and MVR acceptable to our Insurance Carrier

Responsibilities

  • Understand that our business and success revolve around our guests
  • Listen to our guests and clearly communicate repair needs to technicians
  • Advise recommended/additional services based on the individual guest
  • Provide accurate estimates and timelines for repairs/maintenances
  • Stay connected in constant communication with each guest throughout the repair process
  • Inspect repair quality and ensure that all work is completed
  • Notify our guests when vehicles are ready for pick up
  • Review and simplify repairs performed and associated costs with every guest
  • Actively present the guest’s vehicle to them after service to stand by our work performed
  • Understand the inconvenience and emotion that stem from a broken vehicle and show empathy
  • Communicate needs and roadblocks with management allowing them to have your back
  • Exceed Customer Satisfaction Index (CSI) scores in accordance with manufacturer standards

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401K employer matching plan
  • Paid Time Off
  • Volunteer Paid Time Off
  • Paid Holidays
  • Parental Leave
  • Employee assistance program
  • Job specific education including student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service