Service Advisor- External

Bish's RV, Inc. • Coldwater Township, MI

1d • $80,000

About The Position

Are you a high-energy retail or service sales professional looking for your next
challenge? As a Service Outfitter, you’ll guide customers through their service
visits, introduce them to accessories, upgrades, and packages that enhance their
RV lifestyle, and support the parts department with sales, inventory
coordination, and customer assistance. This is a fast-paced, customer-facing
role with clear goals, commission opportunities, and a path to long-term career
growth. Schedule: Monday-Friday 8:30AM-6PM & Saturday 9AM-5PM. Total target
compensation: $80,000+

Key Objectives

Deliver a smooth, engaging service and parts experience that builds trust and
drives return visits
Identify and recommend service bundles, accessories, upgrades, and parts
aligned with customer needs and RV usage
Convert service and parts visits into long-term relationships and added sales
opportunities
Achieve and exceed monthly sales targets through high-quality customer
interactions

Who we are

Bish’s RV is one of the largest family-owned RV dealers in the country. We are
dedicated to providing quality products and services that exceed the
expectations of our customers and creating an atmosphere where our customers can
enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the
way. The opportunities to grow within our organization are outstanding and our
dedication to each employee’s success is unparalleled.

We are looking for top performers who set high expectations for themselves and
are willing to put in the time and effort to achieve them. We are a goal-driven
company with a high-performance culture and believe in setting ourselves apart
by being "Different with a Purpose." Our culture is built upon the foundation of
these three core values: Being Genuine, Having Fun, and Driven by Results.

Requirements

• Retail, service, or parts sales experience (automotive, powersports, or outdoor gear is a plus)
• Strong communication and persuasion skills with a consultative approach
• Highly motivated by commissions and performance-based pay
• Skilled at multitasking in a dynamic, fast-moving environment
• Positive, professional demeanor and appearance
• Team-oriented with the ability to work independently
• Availability to work Saturdays (never Sundays!)
• Neat, clean, and professional appearance
• Ability to pass a background check and drug test
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions

Nice To Haves

• Retail, service, or parts sales experience (automotive, powersports, or outdoor gear is a plus)

Responsibilities

• Welcome and assist customers during service check-ins, walk-ins, and parts inquiries
• Proactively recommend relevant upgrades, add-ons, accessories, and parts solutions
• Accurately quote prices, book service appointments, and process parts transactions
• Assist in monitoring, organizing, and replenishing parts inventory
• Keep customers informed on their unit’s progress, parts orders, and any new opportunities
• Maintain timely and professional communication throughout the customer journey
• Use CRM, scheduling, and inventory tools to track leads, appointments, and sales outcomes
• Support team members across both service and parts departments and participate in ongoing sales and service training

Benefits

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• RV Borrowing Program
• access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products
• Incredible Team Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed