Service Advisor-CMA's Williamsburg Ford

CMA's Williamsburg Ford • Leon, VA

82d

About The Position

CMA Williamsburg Ford is expanding rapidly, and with customer demand at an all-time high, we’re seeking a top-tier Service Advisor to join our growing team. If you’re passionate about delivering exceptional customer experiences and thrive in a fast-paced, high-volume environment, this is your opportunity to advance your career with a company that values your expertise.

Requirements

• Proven experience as a Service Advisor (Ford experience preferred).
• Strong communication and organizational skills.
• Ability to thrive in a high-volume, team-oriented environment.
• Commitment to delivering outstanding customer service.
• Valid Driver's License.

Responsibilities

• Serve as the primary point of contact for service customers, ensuring a seamless and positive experience.
• Communicate effectively with customers and technicians to coordinate service needs.
• Maintain organized records and schedules to optimize workflow.
• Uphold a customer-first mindset and drive for excellence in every interaction.
• Collaborate with a supportive team structure designed to help you focus on guest satisfaction.

Benefits

• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Health, dental, and vision insurance.
• Tuition reimbursement
• Opportunities for career growth within CMA’s dealership network
• Employee discounts on vehicles and services
• Competitive compensation and performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees