Clearwater, FL Service Advisor - Clearwater Toyota in Clearwater, FL at Sonic Automotive Date Posted: 2/14/2025 JOB SNAPSHOT Employee Type: Full-time Location: US Highway 19 North 21799 Clearwater, FL 33761 Job Type: Customer Service Experience: Associate ABOUT At Clearwater Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they'remitted to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Our associates are happy to work because: We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We aremitted to developing and promoting within thepany. Our benefits are extremelypetitive with Medical, dental, vision, HSA, 401k and PTO. We encourage peer to peer teamwork and recognition. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have , we've highlighted a few. We're proud of what we're doing . Come and join us JOB DESCRIPTION Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner. Provides aplete and accurate written cost estimate for labor and parts. Establishes "promised time". Checks on progress of repair throughout the day. s customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Test-drive the vehicle or refer to the test technician as necessary. Maintain Customer Satisfaction Index rating at leastparable to that of the manufacturer, zone or branch average. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. Maintains a dealership-prescribed standard for “hours per customer repair order written." Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. Follows allpany safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. High school diploma or the equivalent. Ability to read andprehend instructions and information. Two years of experience in a dealership position. General knowledge of vehicle mechanical operations. ASE certification preferred. Sales experience preferred. Professional personal appearance. Excellent oral and writtenmunication skills. All applicants must be authorized to work in the USA All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license All your information will be kept confidential according to EEO guidelines.
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Industry
Transportation Equipment Manufacturing