Service Advisor Assistant - Kings Kia

Kenwood Dealer Group • Cincinnati, OH

19d • Onsite

About The Position

Service Advisor Assistant GREAT entry level position in dealership customer service! KINGS KIA 9600 Kings Automall Rd., Cincinnati, OH 45249 Conveniently located off I-71 Fields-Ertel Rd. exit #19 in the popular Kings Automall! Job Details: Join the Kings Kia team as a Service Advisor Assistant! This position is intended to teach how to consult with customers on needed repairs, warranty issues, and related maintenance recommendations. This will include communicating with customers in person as well as on the telephone. Applicant must be able to multi-task, display good communication skills, and be a team-oriented individual with a positive commitment to customer satisfaction. Our dealership is very busy and therefore requires an individual who is detail-oriented and functions well in a fast-paced environment on a daily basis. This position offers income opportunities not found in most other industries . Individuals with attention to detail, great customer service skills, and a warm personality can do very well as a Service Advisor.

Requirements

• Customer service experience required
• Proven ability to multi-task per past employment
• Good computer skill set
• High school graduate; college a plus
• Satisfactory employment references
• Pass background check
• Must be 18 or older

Nice To Haves

• college

Responsibilities

• Consult with customers on needed repairs
• Consult with customers on warranty issues
• Consult with customers on related maintenance recommendations
• Communicating with customers in person
• Communicating with customers on the telephone

Benefits

• Excellent compensation plan!
• Great working environment with management support
• Flexible schedule with emphasis on a great work/life balance
• Medical, dental, and vision plans
• Paid time off, paid holidays, employee retention bonus
• Paid life insurance, 401(k) retirement plan
• Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED