SERVICE ADVISER

Chevrolet • Lexington, KY

383d

About The Position

The Service Adviser at Rod Hatfield Chevrolet is responsible for ensuring that customers receive prompt, courteous, and effective service. This role involves driving the sale of technicians' time, prioritizing required services, and keeping customers informed about their vehicle's service status. The Service Adviser plays a crucial role in enhancing the customer experience at the dealership.

Requirements

• Valid Kentucky Driver's License
• Entry level experience in customer service or automotive service.

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet department's sales forecast.
• Prioritize required services and provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure customers have a positive dealership experience.
• Answer characteristic and operational questions regarding the customer's vehicle.

Benefits

• Paid training
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Opportunities for advancement
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed