Service Administrator

IBEW Local 369Louisville, KY
395d$52,000 - $52,000

About The Position

The Service Administrator at IBEW Local 369 is responsible for performing essential clerical and communication tasks to ensure the smooth operation of the Louisville Financial office. This role involves a variety of administrative duties, including managing phone communications, organizing office documents, and assisting with financial tasks such as accounts payable and receivable.

Requirements

  • Proficiency in Microsoft Word, Excel, and Outlook
  • Customer service experience (1 year preferred)
  • Basic knowledge of QuickBooks
  • Strong communication skills in English

Responsibilities

  • Answering the phone at a reception desk or in a specific department and transferring calls as needed
  • Sorting and delivering incoming mail and collecting and sending outgoing mail
  • Creating documents, maintaining databases, and sending memos and emails
  • Making logistical arrangements for meetings or conferences, including booking travel, making reservations, or organizing rentals
  • Running errands and making deliveries around the office or to external parties
  • Collecting, filing, and organizing office documents, such as reports and confidential records
  • Managing digital document filing, including encrypted documents and email correspondence
  • Monitoring office inventory and ordering supplies
  • Preparing or processing invoices or estimates
  • Assisting with accounts payable and accounts receivable, including simple bookkeeping and banking tasks
  • Packaging and shipping company materials

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
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