SERVICE ADMINISTRATIVE ASSISTANT

Wolter, Inc. • De Pere, WI

8h

About The Position

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Service Administrative Assistant to join our growing team at our De Pere location. The Service Administrative Assistant provides clerical support to our Service Department.

Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Who we are:
Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

Requirements

• Ability to organize and manage multiple priorities.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsibilities

• Answer service phones.
• Take service calls from customers.
• Create orders for technicians.
• Maintain filing system.
• Order and maintain office supplies for service department.
• Close repair orders.
• Obtain purchase order # from customers if missing. May invoice orders.
• May manage tech uniform program, depending upon branch.
• May follow up on quotes, depending upon branch.
• Assist, cover, train and cross-train on other service office job duties.
• Perform projects as requested.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed