Muscle Shoals - Service Administrative Assistant - Full-Time

Long-Lewis Career • Muscle Shoals, AL

5d

About The Position

Long Lewis of the Shoals is seeking a motivated, detail-oriented Service Administrative Clerk eager to grow in a fast-paced Service Department. This role supports daily operations by serving as the department Cashier, assisting Service Advisors with workflow and documentation, and providing support to the Parts Department as needed. Role Overview: The Service Administrative Clerk is responsible for a wide range of administrative duties, including handling customer payments, assisting Service Advisors, and supporting the Parts Department. This position demands a proactive individual who can manage multiple tasks while maintaining the highest level of customer service.

Requirements

• High School Diploma or GED (required).
• One to Two years experience in a dealership environment, with great administrative skills
• Strong administrative and multitasking abilities, with a keen attention to detail.
• Comfortable using internet-based applications and learning dealership-specific software.
• A pleasant, courteous, and professional demeanor with a focus on providing exceptional service to both customers and team members.
• Ability to work independently, hold yourself and others accountable, and contribute to a collaborative team atmosphere.

Nice To Haves

• Prior experience in an automotive dealership is preferred but not required.
• We value strong administrative skills and the ability to adapt to the dealership environment.
• Proactive : Takes initiative and anticipates the needs of the team and customers.
• Dependable : Reliable in completing tasks on time and handling a variety of responsibilities.
• Adaptable : Comfortable in a fast-paced environment, with the ability to shift priorities as needed.
• Detail-Oriented : Diligent about maintaining accurate records and managing multiple tasks simultaneously.

Responsibilities

• Customer Payment Processing : Serve as the department Cashier, accurately handling customer payments after service repairs are completed.
• Administrative Support : Assist Service Advisors with documentation, processing repair orders, and maintaining daily workflow.
• Parts Department Support : Provide assistance to the Parts Department when needed, ensuring all necessary parts are ordered and available for service repairs.
• Data Management & Record Keeping : Consistently update customer information in dealership software, including service history, parts purchases, and contact details.
• Document Organization : Scan, upload, and organize all necessary service documents, such as repair orders, deal jackets, and related paperwork, ensuring that records are up-to-date and easily accessible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED