Service Admin - Mercedes-Benz of Boerne
About The Position
Mercedes-Benz of Boerne is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified, SERVICE ADMIN to our team! In addition to competitive pay, we offer our associates the following benefits: Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are aligned with our company's values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend! All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment We are an Equal Employment Opportunity Employer #LI-JP
Requirements
- Ability to mulittask is a must
- Results-Oriented
- Strong problem-solving abilities
- Decision Making
- Organizational skills
- Time Management and understanding of workload priorization
- Team oriented mindset
- Interpersonal skills and Relationship Building
- Flexibility
- Stress Tolerance
- Responsive and proactive
- Accountability
- Proficiency with Microsoft Office
Responsibilities
- Ensure Accurate and Compliant Warranty Documentation
- Review repair orders for required information, signatures, and details
- Prepare, submit, and track warranty claims to ensure proper reimbursement.
- Communicate with advisor and warranty regarding claim staus, approvals, or
- Minimize claim errors that lead to charge backs or loss of reimbursement
- Process warranty payments
- Maintain Efficient Administrative Workflow
- Organize and process paperwork, supporting advisors and technician
- Update booking Posting Final Charges on repair orders
- Manage daily paperwork, service logs, cash balancing, schedules, and database
- updates.
- Assist with filing, scanning and maintaining dealership documentation standards
- both physically and electronically.
- Provide seamless customer experience in the service drive
- Greet customers when in the dealership
- Guide customers to appropriate advisors, departments, or waiting areas.
- Phone call management
- Helping cash out clients when advisors are unavailable
- Monitor and Manage Accounts Payables and Receivables
- Invoice Processing
- Provide PO sublets for repair orders when requested by advisors
- Monitor Invoices and Bills are in current standing
- Reconcile vendor statements and resolve billing discrepancies
- Record keeping and compliance
- Support mid-month, end of month, and year end closing activities
- Vendor Relations
- Reconcile AR accounts regularly
- Assist in internal control procedures
- Generate End of Day Cash Balancing Report
- Record customer payments (checks, cash, EFT)
- Apply payments to correct repair orders
- Monitor outstanding balances and updates
- Contact customers for outstanding balances or refund
Benefits
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
No Education Listed
