Service Admin

Bish's RVFairfield, CA
2d$24

About The Position

We are looking for a friendly and detail-focused individual to join our team at Bish's RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks. Pay: $24 plus monthly performance bonus Key Objectives: Ensure smooth administrative operations across service and sales teams Provide timely, professional communication to customers Coordinate vehicle deliveries and maintain up-to-date records

Requirements

  • Excellent verbal and written communication skills
  • Confidence in using multiple phone lines
  • Ability to work independently and within a team
  • Strong computer and data entry skills
  • Adaptability in a fast-paced environment
  • Professional, neat appearance and positive attitude
  • Must be available to work Saturdays (we are always closed on Sundays)
  • Ability to pass a background and drug test 
  • Demonstrate alignment with the Company’s vision, mission, and core values in all interactions 

Responsibilities

  • Deliver outstanding customer service through phone and in-person updates
  • Translate and input technician notes into our Service database
  • Organize physical files and upload photos and documents to our system
  • Collect, review, and organize required documents for each transaction
  • Coordinate delivery logistics and ensure trailer readiness
  • Operate multi-line phones and manage incoming and outgoing calls professionally
  • Use systems like DealerTrack, eVision, and Excel Teams to manage documentation

Benefits

  • Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 
  • 401k Matching
  • Employee discounts 
  • Company-paid life insurance 
  • Gym membership reimbursement 
  • Opportunities for advancement  
  • RV Borrowing Program 
  • Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
  • Incredible Team Culture 
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