Service Activation & Provisioning Engineer

Cognizant Technology Solutions • Denver, CO

201d • $115,000 - $1,150,000

About The Position

We are seeking a highly skilled Service Activation & Provisioning Engineer to support the provisioning and activation of devices within the cable industry, including cable modems, set-top boxes (STB), IP streaming devices, voice activation equipment, ATA, ONU, SONU, and MTA. The ideal candidate will have hands-on experience with provisioning tools and deep expertise in activation workflows within the telecom and broadband space.

Requirements

• Strong understanding of modem/STB activation flow and cable domain provisioning methodologies.
• Hands-on experience with IP streaming devices, voice activation, and broadband network configuration.
• Knowledge of Agile/Scrum development frameworks.

Nice To Haves

• Experience with large-scale device provisioning projects within a cable or telecom environment.
• Strong analytical, problem-solving, and debugging skills.
• Excellent communication and stakeholder management skills.
• Ability to coordinate with offshore teams effectively.

Responsibilities

• Support the provisioning and setup of cable modems, STBs, Wi-Fi routers, IP streaming devices, and voice equipment.
• Draft test strategies and plans, ensuring test cases are uploaded to Octane with traceability established.
• Troubleshoot issues during test execution, perform defect triage, and collaborate with development teams to resolve activation failures.
• Work closely with Dev, QA, BA, and Architect teams, facilitating collaboration between onshore and offshore teams.
• Participate in daily stand-up and weekly project meetings, ensuring timely progress updates and alignment with project goals.
• Validate and review test strategy/plans from offshore teams, incorporating feedback from QA leads and project managers.
• Publish daily test execution reports, capturing critical test metrics and defect analysis.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

What This Job Offers

• Industry: Professional, Scientific, and Technical Services