Service Account Coordinator

Alphabe Insight Inc • Boston, MA

2h • $49,000 - $53,000

About The Position

We are seeking a detail-oriented and client-focused Service Account Coordinator to join our Boston team. In this role, you will act as a key liaison between clients and internal departments, ensuring seamless communication, efficient project coordination, and exceptional service delivery.
The ideal candidate is organized, proactive, and capable of managing multiple accounts while maintaining high standards of professionalism and accuracy.

Requirements

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Ability to manage multiple tasks and meet deadlines
• Professional demeanor with a client-first mindset
• Proficiency in Microsoft Office and general business software
• Analytical thinking and problem-solving capabilities
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred

Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Coordinate project timelines, deliverables, and internal resources
• Monitor account performance and ensure client satisfaction
• Prepare reports, documentation, and account updates
• Assist in resolving client inquiries and service-related matters
• Maintain accurate records and ensure compliance with company standards
• Support senior account managers with strategic initiatives

Benefits

• Competitive salary ($49,000 – $53,000 annually)
• Professional growth opportunities and career advancement pathways
• Skill development through ongoing training and mentorship
• Collaborative and supportive work environment
• Full-time employment with long-term stability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level