Service Account Coordinator

Swift7 ConsultantsAustin, TX
19h$53,000 - $57,000Onsite

About The Position

We are seeking a detail-oriented and proactive Service Account Coordinator to join our Austin office. This role serves as a central liaison between clients and internal departments, ensuring service delivery is organized, timely, and aligned with company standards. The ideal candidate thrives in structured environments, excels at communication, and demonstrates strong coordination and problem-solving abilities.

Requirements

  • Strong organizational and time-management skills
  • Excellent written and verbal communication abilities
  • Ability to manage multiple accounts simultaneously with precision
  • Professional demeanor and client-focused mindset
  • Proficiency in standard office software and reporting tools
  • Analytical thinking and solution-oriented approach
  • Strong attention to detail and follow-through

Responsibilities

  • Serve as the primary point of contact for assigned service accounts
  • Coordinate internal teams to ensure timely and accurate service delivery
  • Monitor account performance and maintain detailed client records
  • Prepare reports, service summaries, and documentation as required
  • Identify process improvement opportunities to enhance client satisfaction
  • Address client inquiries and resolve service-related concerns professionally
  • Support senior management with account planning and operational execution

Benefits

  • Competitive salary ($53,000 – $57,000 annually)
  • Clear growth opportunities within a structured career path
  • Professional development and skill-building programs
  • Collaborative and performance-driven work environment
  • Stable, full-time employment in Austin, TX
  • Exposure to diverse client portfolios and operational projects
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