Service Account Coordinator

Alphabe Insight IncAustin, TX
6d$51,000 - $55,000

About The Position

We are seeking a motivated and detail-oriented Service Account Coordinator to support client accounts and ensure smooth day-to-day service operations. This role serves as a key point of coordination between internal teams and clients, helping maintain strong relationships, organized workflows, and consistent service quality. The ideal candidate is proactive, organized, and comfortable working in a dynamic, service-oriented environment.

Requirements

  • Strong organizational and time-management skills
  • Clear and professional written and verbal communication abilities
  • Ability to manage multiple tasks and priorities effectively
  • Detail-oriented mindset with a focus on accuracy and consistency
  • Comfortable working in a collaborative, team-based environment
  • Willingness to learn and grow within a service coordination role

Responsibilities

  • Coordinate and support assigned client accounts to ensure service requirements are met efficiently
  • Serve as a liaison between clients and internal teams to facilitate clear communication
  • Track service requests, schedules, and account updates to ensure accuracy and follow-through
  • Assist in resolving client inquiries and service-related issues in a timely and professional manner
  • Maintain organized records, reports, and documentation related to client accounts
  • Support account reviews and contribute to process improvements when needed

Benefits

  • Opportunities for professional growth and skill development
  • Structured onboarding and ongoing support
  • Collaborative and professional work environment
  • Stable full-time position with long-term career potential
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