Service Account Coordinator

Alphabe Insight IncLawrence, MA
2d$51,000 - $55,000

About The Position

We are seeking a detail-oriented and proactive Service Account Coordinator to support client accounts and ensure seamless service delivery. This role serves as a key point of coordination between internal teams and clients, helping maintain strong relationships, accurate records, and efficient workflows. The ideal candidate is organized, communicative, and motivated to grow within a structured professional environment.

Requirements

  • Strong organizational and time-management skills
  • Clear and professional written and verbal communication
  • Ability to manage multiple priorities with attention to detail
  • Comfortable working in a fast-paced, structured environment
  • Problem-solving mindset with a client-focused approach
  • Proficiency with basic office tools and systems

Responsibilities

  • Serve as a primary support contact for assigned service accounts
  • Coordinate daily account activities and service requests
  • Maintain accurate client records, documentation, and reports
  • Monitor service timelines and ensure commitments are met
  • Communicate clearly with internal departments to support account needs
  • Assist with scheduling, follow-ups, and service updates
  • Support account reviews and ongoing service improvements

Benefits

  • Competitive salary package ($51K–$55K)
  • Opportunities for professional growth and internal advancement
  • Skill development through hands-on account coordination
  • Supportive and collaborative work environment
  • Stable, full-time position with long-term potential
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